1.1 dc222 operates the online casino and sports betting platform accessible at dc222.asia. dc222 is licensed under an international gaming license and provides services to players including, but not limited to, casino games, live dealer tables, sports betting, and associated account management and payment services.
1.2 For the purposes of this Privacy Policy, dc222 is the data controller in respect of your personal data. This means dc222 determines the purposes and means by which your personal data is processed when you use the Platform.
1.3 dc222 is committed to protecting and respecting the privacy of all players who access the Platform, with particular regard to the expectations and legal context of our Pakistani player base. Any questions about how dc222 handles your personal data should be directed to our support team at the contact details provided in Section 14 of this policy.
dc222 collects personal data from you in the following categories. The specific data items collected depend on how you use the Platform and what services you access.
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or national ID number, photograph (where KYC requires) | Registration; KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore, Islamabad) | Registration; account updates |
| Financial Data | Payment method identifiers (JazzCash mobile number, EasyPaisa account, bank account name/last digits, card BIN), deposit and withdrawal history | First deposit; each transaction |
| Technical Data | IP address, browser type, device type, operating system, session duration, referral source | Each Platform visit |
| Usage Data | Game history, bet amounts, betting markets accessed, bonus activations, login times and frequency | Ongoing during Platform use |
| Communications Data | Content of live chat transcripts, email correspondence, and support ticket exchanges with dc222 | When you contact dc222 support |
2.1 dc222 does not collect special categories of personal data (such as health information, religious beliefs, or political opinions) other than where this is strictly required to administer responsible gaming obligations — for example, where a player voluntarily discloses a gambling-related health concern when requesting self-exclusion.
2.2 dc222 does not store full payment card numbers. Card payments are processed via a PCI-DSS compliant payment gateway and dc222 retains only a tokenised reference and card type identifier sufficient to administer refunds.
dc222 uses your personal data for the following purposes:
Note on Marketing: dc222 will not send you unsolicited promotional communications if you have not opted in. To unsubscribe from dc222 marketing emails or SMS notifications, update your communication preferences in your dc222 account settings or contact support directly.
dc222 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
5.1 dc222 uses cookies and similar tracking technologies (including web beacons and session storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit dc222.asia.
5.2 dc222 uses the following categories of cookies:
5.3 You can manage or withdraw consent for non-essential cookies at any time via your browser settings. Note that disabling certain cookies may impact your experience of the dc222 Platform.
6.1 dc222 does not sell your personal data to third parties. We do not share your personal information with data brokers, advertising networks, or social media platforms for commercial purposes.
6.2 dc222 may share your personal data with the following categories of third parties, strictly for the purposes described in this Privacy Policy:
6.3 All third parties with whom dc222 shares personal data are contractually bound to process that data solely for the specified purpose, in compliance with applicable data protection standards, and not to retain it beyond the period necessary for that purpose.
No Sale of Data: dc222 has never sold, and does not intend to sell, any player's personal data to any third party for commercial gain. Your privacy is a commitment, not an afterthought.
7.1 As an internationally licensed gaming operator, dc222 may store and process your personal data in countries outside Pakistan. Where personal data is transferred internationally, dc222 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or higher than that required under dc222's licensing jurisdiction.
7.2 Safeguards used by dc222 for international data transfers may include: standard contractual clauses with data processors in other jurisdictions; processing agreements with licensed and audited infrastructure providers; and the use of cloud infrastructure located in jurisdictions with recognised data protection frameworks.
7.3 You may request further information about the specific safeguards applied to international transfers of your personal data by contacting dc222 support.
8.1 dc222 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, including meeting our obligations under the dc222 international gaming license.
8.2 As a general guide, dc222 applies the following retention periods:
8.3 Where dc222 is required by law or regulatory obligation to retain data beyond these standard periods, the longer retention period will apply. dc222 will not retain identifiable personal data beyond the applicable retention period without a documented legal basis for doing so.
You have the following rights in respect of your personal data held by dc222. To exercise any of these rights, contact dc222 support with the subject line "Data Rights Request". dc222 will acknowledge your request within 5 business days and provide a substantive response within 30 days.
Request a copy of all personal data dc222 holds about you, along with information about how it is being used.
Request correction of inaccurate or incomplete personal data held in your dc222 account.
Request deletion of your personal data where dc222 no longer has a legal basis to retain it. Note that license obligations may prevent full erasure during mandatory retention periods.
Request that dc222 temporarily restrict processing of your data while a dispute about its accuracy or our right to use it is resolved.
Request a machine-readable export of personal data you have provided to dc222, for the purpose of transferring it to another service provider.
Object to dc222 processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Marketing opt-outs take effect immediately.
Important: Exercising certain data rights — such as requesting erasure of identity data — may require dc222 to close your account, as we cannot operate a gaming account without the minimum identity data required by our licensing obligations.
10.1 The dc222 Platform is strictly intended for adults aged 21 years and over. dc222 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at registration and may be repeated at any time where dc222 has reason to suspect that an account holder does not meet the minimum age requirement.
10.2 If dc222 discovers or is informed that personal data has been collected from a person under the age of 21, dc222 will immediately suspend the relevant account, permanently delete all personal data associated with that account, and return any deposited funds following investigation, in accordance with dc222's Terms & Conditions and responsible gaming obligations.
10.3 If you believe that dc222 may have inadvertently collected data from a minor, please contact dc222 support immediately so that appropriate action can be taken without delay.
21+ Enforcement: dc222 takes the 21+ age restriction seriously. Age verification technology is applied at registration and during KYC review. Parents and guardians concerned about a minor's access to online gambling platforms are encouraged to use parental controls on shared devices.
11.1 dc222 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
11.2 In the event of a personal data breach that is likely to result in a risk to your rights, dc222 will notify you without undue delay and will take all reasonable steps to contain and remediate the breach. A breach notification will include the nature of the breach, the data affected, the likely consequences, and the steps dc222 has taken or intends to take in response.
11.3 While dc222 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your dc222 login credentials and for notifying dc222 promptly if you suspect that your account has been compromised.
12.1 The dc222 Platform may display links or integrations with third-party services — for example, live game content provided by licensed game studios. dc222 is not responsible for the privacy practices of these third-party providers. We recommend reviewing the privacy policies of any third-party service you interact with independently of the dc222 Platform.
12.2 dc222 does not embed social media plugins, third-party advertising networks, or any external tracking pixels on the Platform that would allow third parties to track your dc222 activity without your knowledge. All analytics tools used on dc222 are operated under strict data processing agreements.
13.1 dc222 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. Where changes are material, dc222 will notify registered players by email to their registered address and/or via a prominent notice on the dc222 Platform prior to the changes taking effect.
13.2 The "Last Updated" date at the top of this document reflects when the current version was published. Continued use of the dc222 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms.
13.3 The most current version of this Privacy Policy is always accessible at dc222.asia/privacy-policy. We recommend reviewing this page periodically to stay informed about how dc222 protects your personal information.
14.1 If you have any questions, concerns, or complaints about how dc222 handles your personal data, or if you wish to exercise any of your data rights described in Section 9, please contact the dc222 Data & Privacy support team. Our support team is available 24/7 via live chat on the Platform, and by email at the address shown in the footer of this page.
14.2 When submitting a data rights request or privacy complaint, please include: your registered dc222 username or account email, a clear description of your request or concern, and any relevant dates or reference numbers. This will help dc222 locate the relevant records and respond to you as efficiently as possible.
14.3 dc222 will acknowledge all privacy-related contacts within 5 business days and provide a substantive response within 30 days. Where a request is complex or involves a high volume of data, dc222 may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.
14.4 If you are not satisfied with dc222's response to your privacy complaint, you may have the right to escalate your complaint to the data protection supervisory authority in dc222's licensing jurisdiction. dc222 will provide details of the relevant authority upon request.
Contact: Reach the dc222 privacy and support team at [email protected]. Please reference "Privacy Policy" or "Data Rights Request" in the subject line of your email so our team can prioritise your enquiry appropriately.